|Job Title||10 Team Leader Required for a Leading Domestic Bpo / South Delhi|
|Number Of Vacancy||10|
|Industry Area||ITES, BPO, KPO, LPO, Customer Service, Operations|
|Key Skills||"customer service",inbound,outbound,domestic bpo,"team leader",team lead,"non voice",voice,mail|
|Qualification||B.A, B.B.A, B.Com, B.Sc|
|Salary (Per Annum)||1 Lac 50 Thousand To 3 Lac|
|Work Experience||1 - 3 Years|
We have an urgent requirement for Team Lead (Outbound/Inbound/Emailing-Service request process-airtel DTH) with a leading domestic BPO of India based out in Mohan Estate.South Delhi.
Salary band - 18 to 25 CTC with incentives (as per desired skill sets)
Requirement - 3(Male)
Please refer candidates to us on immediate basis:-
- Excellent Communication skills (English and Hindi).
- Should have experience in an(BPO) outbound/Inbound process.
- Basic knowledge of MS- excel, where in he/she should be capable enough to prepare reviews for their processes
- Will be interacting with client on daily basis in order to meet up the client expectation
- Should have knowledge about SLAs ,KRAs ,KPIs, Shrinkage, Attrition etc
- Should have strong analytical skills
- Aggressive candidate
- Coaching, mentoring, guiding the team
- Must be willing to work in shifts (working window in between 8am-12pm).
- Salary between Rs. 18-25K (including PF incentives) per month.
|Job State / U.T.||Delhi/NCR|
|Job City||Delhi, South Delhi|
|Company Name||Domestic BPO|
|About Company||A leading domestic BPO of India based out in Mohan Estate.South Delhi.|